Technology Lifecycle Management
Unlock the power of IT Lifecycle Management. Burwood enables an IT ecosystem finely tuned for efficiency and cost savings.
The enterprise IT infrastructure environment is complex. From legacy hardware investments, to new cloud workloads, to user licensing models: it takes not only bandwidth, but experience and expertise to maximize your investments and acquisitions. Engage Burwood Group to be an expert partner in your technology lifecycle. From planning and procurement to maintenance and renewals, we are an extension of your team dedicated to long term success and optimization.
Top-tier partner status with market-leading manufacturers
Deep technical expertise in network, cloud, security, and collaboration
End-to-end procurement including warehousing, pre-staging, and configuration
Self-service dashboards to give you visibility into inventory and renewals lifecycle
Tenured team of Operations Specialists to customize services as needed
What is Technology Lifecycle Management?
Technology lifecycle management is the practice of managing your hardware and software purchasing and visibility to maximize returns, minimize risk, and drive increased business value. Beginning with a complete inventory of your hardware and software assets to set a baseline, you establish a cyclical practice of monitoring, maintenance, and renewals to optimize spending and improve efficiency.
Of organizations still track IT assets in spreadsheets
Assess/Plan: Strategic planning across the organization to determine what assets are needed
Develop/Procure: Build, purchase, lease, or license the assets needed
Integrate/Manage: Introduce assets to the IT ecosystem, including integration with other components, establishing support, and specifying user access
Renew/Upgrade: Maximize the value of the asset, extend its life, and mitigate risks: includes maintenance, repairs, renewals and extensive overhauls as necessary
Retire/Dispose: Transition users to other resources, update asset records, cancel support agreements, and initiate replacement planning
Your technology lifecycle management framework will support and enhance strategic decision-making for the IT environment. Burwood believes every IT team should optimize this process in their enterprise.
42%
Reduction in spend vs BAU for a Burwood healthcare customer
43%
White Glove Procurement Approach
Burwood incorporates practical automation with human experience, resulting in a white glove Lifecycle experience that’s customized to your expectations. From initial purchase planning with our experienced Technical Architects, to detailed order tracking and visibility, to staging and configuration help, our Operations Specialists work with you to design a process that fits your needs.
Proactive Management for Maintenance and Renewals
One of the most challenging aspects of asset lifecycle management is ensuring up-to-date maintenance and renewals for your hardware, software, and subscription purchases. Through extensive experience, Burwood has created a proactive, year round process for ensuring our clients don’t overlook these critical dates and deadlines.
Your Operations Specialist provides quotes 60-90 days in advance, ensuring on time renewals and avoid lapse in coverage
Detailed renewal discussions: multi-year options, service level changes, revisions
Available support resource all year long, not just during the renewal cycle
Access to our Asset Management Portal, a collaborative tool for inventory management, reporting, and budgeting
Quarterly Business Reviews to determine what’s working, what’s not working, and discuss solutions
Recurring evaluation and audit of your current support, including consultation on best practices and cost containment
32%
Of IT spend is estimated to be wasted
Common Challenges in Maintenance and Renewals
Experiencing maintenance and renewal headaches? You are far from alone. We see many clients who are challenged with this discipline. Common issues include:
Budgetary planning for end of support gear
Reactive renewals resulting in fees and lapse in coverage
Multiple end dates for same manufacturer
End dates that don’t follow budget cycle
Confusion regarding different manufacturer expiration dates
Top Tier Manufacturer Partnerships
Our partnerships with market-leading manufacturers are essential to our ability to help in the develop/procure stage of the technology lifecycle management process. With our top tier certification levels, we can secure competitive pricing and financing to meet your needs. Our status also gives you access to top tier technical resources and supply chain visibility. Below is a sampling of our high priority partner relationships. In addition to reseller services, Burwood Group has system integration expertise to help with the design and integration of this hardware and software into your IT ecosystem. View our full partner portfolio.
Why Burwood Group?
Burwood Group helps forward-thinking IT leaders to design, use, and mange technology to enable business goals and improve outcomes. Our services in strategy, infrastructure, and operations are rooted in technical expertise in cloud, networking, security, and collaboration.
Our technology lifecycle management expertise is strengthened by decades of experience as a IT consulting firm and systems integrator for enterprises and institutions across the U.S. When you procure through Burwood, you gain a true partner dedicated to your long success.