Andrew Kelley is a Sr. Consultant, Intelligent Operations

Mr. Kelley helps organizations successfully adopt and adapt strategic integrated Information Technology (IT) Management Standards and knowledge assets that deliver enterprise policy, objectives, and IT Business Intelligence (BI) to grow, change, and protect the organization.

Andrew's portfolio of Integrated and strategic IT management framework experience includes IT investment value lifecycle governance and program leadership in architecting and delivering:

1.      End-to-end Service Management System (SMS) operating models, practices, processes, transformation, and/or improvement

With...

2.      Integrated Business Intelligence (BI), business decision data, and knowledge assets of Service Knowledge Management Systems (SKMS) and tools.

Experience 

Andrew has over 20 years of experience delivering strategic IT Management Standards for U.S. Government agencies and Global Fortune 100 public and private enterprises in multiple industries including Finance, Insurance, Energy, Telecommunications, Professional Sports, Retail, Healthcare, and Manufacturing industries.

Andrew has overseen and led the integration and development of IT Management Standards consisting of IT operating model development, maturity roadmaps, integrated practice adoption strategies, and integrated operating improvement plans based in common industry frameworks such as ISO/IEC 38500, ISO/IEC 31000, ISO 9000 / 9001, TOGAF, COBIT, ISO/IEC 20000, ITIL, Program / Project Management (PMP, Waterfall, Agile / Scrum, SDLC, PRINCE2 etc.), Six Sigma, NIST, and ISO/IEC 27001 among others.

Connect with Andrew: LinkedIn