Friends, Colleagues, and Clients,

We are all being affected by COVID-19, personally and professionally. All of us are taking measures to manage the business impact: our systems, supply chains, customer engagements, and employee engagements. We are all taking precautions to ensure the safety and security of our employees and their families.

I am writing you today to extend a helping hand. Whether you are overwhelmed with IT-related issues or need assistance enabling remote work capabilities for your employees, Burwood Group is here to help.

1. Effective immediately, Burwood Group is providing on-demand, 24x7 IT support to all business requiring help, whether you have an operational management contract in place with us or not. 

   Our 24x7 operations centers remain open and our goal is to get you immediate technical support to keep your business running as smoothly as possible. Once your needs are resolved, we can work with you to determine payment at our standard billing rates. If you need this emergency IT support, call us today at 312-592-8392.
    

2. If you need help improving your remote workforce support strategy, please contact our team immediately. 

   Burwood Group was built from day one with the ability to fully function as a virtual organization, with 70% of our employees already working remotely. We are fortunate to have the collaboration and security infrastructure in place to enable our employees in this uncertain environment. If you need help creating this structure ASAP for your organization, let our expert team help you. Call your Burwood Account Executive today or contact us here.
    

3. Contact Burwood for manufacturer offers and end user training help. 

   We are keeping a comprehensive list of up-to-date feature upgrades, discounts, and trials available for remote work licensing and software needs. In addition, for anyone using Cisco WebEx Burwood is offering free training sessions for end users who may be new to the platform. Contact us for more information.

    

The entire Burwood Management team and I are here if you have any questions or concerns. Working together, we will all get through.

Regards,

Mark Theoharous

CEO, Burwood Group

About Burwood Group 
Burwood Group, Inc. is an IT consulting and integration firm. We help forward-thinking leaders design, use, and manage technology to transform their business and improve outcomes. Our services in consulting, technology, and operations are rooted in business alignment and technical expertise in cloud, networking, security, and collaboration. Burwood Group comprises 250 employees across six U.S. offices, including two 24x7 network operations centers in San Diego, CA and Normal, IL. Whether you are developing strategy, deploying technology, or creating an operational model, Burwood is a dedicated partner. Learn more at burwood.com.