Healthcare IT Consulting

Advisory, Implementation, and Managed Services

Specialists in healthcare IT consulting, dedicated to enhancing your hospital infrastructure and clinical technology for superior patient care and provider efficiency.

Today’s healthcare organizations face multiple market pressures to increase access, consolidate operations, and modernize technology in a climate of declining reimbursements. By leveraging Burwood’s real-world IT healthcare experts, organizations can leverage comprehensive capabilities within a single, client-oriented consulting firm. With expertise in infrastructure modernization, digital transformation strategy, and cybersecurity, Burwood can meet your healthcare organization where you are and help take you where it needs to go.


Healthcare IT Solutions

Burwood’s IT Healthcare consult include former healthcare CIOs and CTOs who understand the unique challenges of hospital and provider operations, not just consulting. With Burwood's expertise in patient experience, digital transformation strategy, and cybersecurity, we guide healthcare clients on the journey towards enhanced patient care and operational excellence.

Hybrid Cloud

Healthcare providers must be mindful and strategic about cloud technology adoption. Burwood creates a compliance-first strategy paired with our expertise.

IT Managed Services

Burwood’s Managed services and IT Service Management (ITSM) capabilities help healthcare providers stabilize operations, automate manual tasks, alleviate labor shortages, and drive down costs.

Cybersecurity

From HIPAA data protection to medical device compliance and awareness, Burwood helps healthcare providers take a proactive approach to security

Improve Business Objectives

Partner with Burwood Group to strategically tackle your business problems. Explore our client stories to see how Healthcare organizations have improved by leveraging Burwood’s IT Consulting services.

Nurse on virtual video call with patient

Reduction in calls delivered to agents.

28%

Midwest Healthcare Network

Problems: 

  • Low service levels 

  • Long handle times 

  • High rate of transfers to clinic for scheduling 

Result: 

Improved patience experience and decreased agent tasks. 

National Dermatology Practice

Problem: 

  • Long resolution time 

  • Wasted nurse time 

  • Isolated practices reduced agent knowledge 

Result: 

Reduced turnover and improved nurse, agent, and patient experience.

Dermatologist checking skin of a patient.
Healthcare worker checking up an old patient.

Central Oklahoma health Provider 

Problem: 

  • EPIC implementation required a new contact center 

  • Legacy On-Prem Avaya Lease 

Solution:

Reduced monthly spend and successful deployment in tandem with Epic implementation. 

“When I first started at AllianceChicago almost eight years ago, our IT infrastructure was down for 20 minutes almost every day. After engaging with Burwood Group, if we’re down 20 minutes a month, that’s unusual.”
— MATT STERLING, DIRECTOR OF IT, ALLIANCECHICAGO

Saved a year

$3M

Spend reduced a year

$1.2M